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Heat Pump Troubleshooting: Common Issues and Solutions
Mike Missimer • January 19, 2023

Heat Pump Troubleshooting: Common Issues and Solutions


As with any major appliance, a malfunctioning heat pump puts a damper on your day. It can be frustrating when your heat pump in Fort Collins, CO, stops working on a frigid winter night or sweltering summer day.


If your system isn't working correctly, our team can help you resolve the problem. Multiple problems can arise with a heat pump in Fort Collins, CO.     


Your Heat Pump Won't Power On 

When your heat pump doesn't turn on, one of four potential issues is causing the problem: 


  • Faulty thermostat 
  • Lack of power supply 
  • Broken start capacitor 
  • Reversing valve is broken 
  • Improper refrigerant charge
  • Lack of airflow


Contact MGI Mechanical to run a few tests and restore your heat pump power. 


Not Producing Heat 

Three key factors can usually cause your heat pump to stop circulating warm air throughout your house.


Blocked Unit 

Heat enters your home via the heat pump from the air outside. Anything blocking the unit, like snow, ice, or leaves, can impact how air flows through your heat pump in Fort Collins, CO. 


Dirty Air Filters 

Air filters are designed to trap dirt and debris. But too much can accumulate and block the airflow into the compressor. Scheduling routine maintenance with a technician will prevent this problem from recurring. 


Low Refrigerant Levels 

When refrigerant levels are too low, warm air cannot circulate throughout your home. You may have a crack or hole in the pipes that require repairing. Call a technician for a thorough inspection to determine whether your refrigerant needs to be recharged. 


Heat Pump Continuously Runs 

When your heat pump doesn't shut off, it may be due to freezing weather, or there could be a more extensive issue. Your thermostat may be malfunctioning, or there could be a problem with the compressor. Regardless, you'll need to call a professional to complete an inspection, diagnose, and suggest a reasonable repair. 


Servicing Your Heat Pump in Fort Collins, CO 

Using a heat pump daily increases the chance you'll have an issue. But you can schedule routine maintenance with a qualified HVAC technician to prevent these problems. Contact MGI Mechanical Services for a prompt repair of your heat pump


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